These Terms of Purchase apply to orders placed through the store for deodorants, body washes, body mists, fragrances, skincare, sets, minis, and related personal care products. They explain how product information, pricing, order processing, delivery, returns, and customer service work together.
Product selection
Customers should review the product name, size, quantity, description, directions, and available product information before placing an order. Skin needs, scent preference, routine, and personal preference can affect how a customer chooses and uses personal care. Product images are intended to represent the item, but screen settings and packaging updates can affect appearance.
Prices and currency
All customer-facing prices are presented in USD. The price displayed during the purchase process is the price relevant to the order, subject to correction of an obvious pricing or display error before the order is accepted.
Promotional prices and discounts apply according to the information presented with the offer. A promotion does not guarantee continued availability of a product, size, set, or promotional price.
Placing an order
Submitting an order is a request to purchase the selected products using the information provided. Customers are responsible for supplying accurate contact, delivery, and order information. An order may require payment authorization and order review before it is accepted and prepared.
We may decline or cancel an order when reasonably necessary because of unavailable products, an obvious error, invalid or incomplete order information, failed authorization, suspected fraud, misuse of a promotion, or a security concern. If an order cannot proceed, the available order and payment information will be reviewed so the appropriate next step can be taken.
Payment
Payment is handled through the methods offered during checkout. Customers authorize the payment service to process the amount shown for the order. Customers should not send full payment credentials through the Contact Us page.
Dispatch and estimated delivery
Orders normally dispatch within 1–3 days. Estimated delivery is 6–12 days. These are separate time ranges, and the estimated delivery window is not a guaranteed arrival time.
Customers should review the delivery address before submitting an order. If an error is noticed, contact us through the Contact Us page as soon as possible. A correction may not be possible once an order has entered the delivery process.
Free worldwide shipping and import charges
All products receive free worldwide shipping with no minimum order requirement. We cover customs, duties, and import charges. Customers do not pay additional delivery fees when the order arrives under the standard shipping terms.
Items from the same order may arrive in separate packages when fulfillment needs require it. A split delivery does not add a shipping charge.
Returns
Customers may request a return within the 60-day return window. Contact us through the Contact Us page before sending an item so the order can be identified and the applicable return instructions can be provided. Do not send a return to an unconfirmed location.
Refunds
Refunds normally take 5–10 days. If a refund cannot be identified after the stated time range, contact us through the Contact Us page with the relevant order information so the available record can be reviewed.
Actual refunds are processed through the payment services connected to the order. Customers should not provide payment passwords or full payment credentials in a support message.
Incorrect, missing, or damaged products
If a package contains an incorrect product, is missing an item, or arrives with visible product or packaging damage, contact us through the Contact Us page. Include the order details and a clear description. Images may help with review when the concern involves an item or package received.
Product use
Customers should follow product directions, ingredient information, and warnings and should use products only for their intended personal care purpose. Store information about cleansing, moisturizing, refreshing, or fragrance is general product guidance and does not replace professional medical advice.
Customer service
Questions about a purchase, product, delivery, return, or refund should be submitted through the existing Contact Us page. Provide accurate order information and a concise description of the request. Our support team will review the available information and explain the appropriate next step.
Rights that continue to apply
These Terms of Purchase are intended to explain the store’s purchase process and do not remove customer rights that cannot lawfully be excluded. If a provision cannot be applied in a particular circumstance, the remaining provisions continue to describe the purchase relationship to the extent permitted.